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The SAT Committee: Driving Adoption
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Organizations often miss out on ROI because they struggle with using technology. Not because of lack of availability or training, but because of lack of adoption processes. One of the most effective ways we’ve seen organizations enhance adoption and increase technology usage and ROI is by building a Systems, Automation, and Technology (SAT) Committee. What is a SAT Committee?A SAT Committee is a cross-functional group made up of:
One important nuance is that executive leadership (outside of IT) typically is not involved. Why? Because their presence can unintentionally steer conversations away from user friction and toward top-down priorities. What does the SAT Committee do?At its core, the SAT Committee acts as a bridge between strategy and reality. In practice, this looks like:
How it worksMost SAT Committees meet monthly to:
They also convene as needed for:
Why it worksThe people driving adoption are in the work they do every day, so they aren’t pushing a change onto the organization. Instead, they are pulling and leading the organization into adoption and positive change. This results in smoother rollouts, higher engagement, and faster realization of value. If you want better outcomes from your technology investments, don’t just focus on what to implement. Focus on who owns adoption. P.S. The Outlier Team works with organizations to implement SAT Committees and other change strategies and tactics that accelerate adoption, improve ROI on tech investments, and create lasting change. If that’s a priority for you, we should talk. Simply reply to this email! |
The Outlier Team
We help small businesses with technology, strategy, and leadership and have a passion for sharing what we have learned. Subscribe to our newsletter to get helpful weekly content.
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